This Privacy Policy describes how we (“R2,” “us,” or “we”) collect and use the information you provide us through our official website (the “Website”).

What we collect

We collect information from you when you register on our site, place an order, respond to a survey, or fill out enquiry forms.
When ordering or registering on our site, you may be asked to provide information such as your name, title, email address, mailing address, and phone number. However, you can choose to visit our site anonymously, although certain areas of the website may require a registered account for access.
We also collect Personal Information (such as your name, email address, mailing address, and phone number) when you request a quote for solar mounting system products. This information is used to process your request and facilitate purchase and delivery transactions.
Additionally, we may collect information from you in other ways, such as through your correspondence with us. For example, if you provide feedback or contact us via email, we will collect your name, email address, and any additional information included in your message to send you a reply.
When you participate in surveys, we may collect additional profile information to improve our services.
If you post messages in the conversation sections of our site, the information will be stored on our servers; if the message is directed to a specific party, that party will have access to the content.

What we do with the information we gather

We use the Personal Information you provide to:

• Create and maintain your accounts
• Answer your questions
• Send you information about our products
• Seek your feedback through surveys
• Conduct research to improve our services

We also use your personal information to provide you with updates related to your account, enhance your overall experience, and personalize our communications to meet your needs.

Our commitment to security

We are committed to ensuring your information is secure. We have implemented appropriate physical, electronic, and managerial measures to safeguard and protect the information we collect online from unauthorized access or disclosure.

How we use cookies

Cookies are small files placed on your computer’s hard drive that allow us to analyze web traffic or customize your experience on our site. By gathering and remembering your preferences, cookies enable web applications to respond to your individual needs.
We use traffic log cookies to analyze website usage data and improve the site to better serve our customers. This information is used solely for statistical analysis and is removed after processing.
While cookies help us enhance your experience on our website, they do not give us access to your computer or any personal information beyond what you choose to share. You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can modify your settings to decline them. Note that disabling cookies may limit your ability to use certain features of the website.

Disclosure of information to third parties

We may share your Personal Information with subsidiaries or affiliates under a common control, provided they comply with this Privacy Policy. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring company, which will then assume the rights and obligations outlined in this Privacy Policy.
We may also disclose your Personal Information if required by law, in connection with legal investigations, to comply with subpoenas or warrants, or to protect the rights and safety of our company, users, or the public.

Links to other websites

Our website may contain links to external websites. Please note that we are not responsible for the privacy practices of these external sites. Once you leave our site, we recommend reviewing the privacy policy of the respective website.

Your consent

By using our site, you consent to this Privacy Policy.

Policy changes

We reserve the right to update this Privacy Policy. Any changes will be posted on this page.

Contacting us

We welcome your comments or questions about this Privacy Policy. Please contact us at the following:

R2
[Insert Address]
[Insert Phone Number]
[Insert Email Address]